Our E-Learning
Today, many business books are written for big corporate executives and managers who work in small and medium size companies. Many advices and case studies from these books and courses may not be able … Learn More
Our Resources
One of our goals is to provide an information and resource portal for micro business. In this section, we handpick the best resources from different areas. Our ultimate goal is to provide a one-stop … Learn More
Our Services
We know how difficult it is and what it takes to start a business, not to mention all the problems and challenges of running a daily business. Problems range from the least to the most serious such as … Learn More
From Our Blog
Consistent Communication of Service Philosophy
We all learn that from common sense a marketing or a branding message takes at least a few times before it ‘nails’ to a customer’s brain. It’s psychology 101! It’s just human’s habit that often put resistance to any changes, whether it be mentally, visually, or environmentally. If you decided to implement and cultivate a [...]
Small Things that Create Snowball Effects of Impressing Your Customers
The other day when I walked into a grocery store, the one I always visited, I got a pleasant surprise from the cashier. He greeted me “Happy Birthday” when I checked out my items. I’m wondering how he knew about my birthday? For the regular customers, the cashier of the store will ask your date [...]
Establish a Unified Approach of Talking to Your Customers
Nowadays, branding not only comes with your logo, the uniqueness of your products or services, your marketing campaigns, slogan (Handy Manny’s “You break it, we fix it”) or your silly outfit but also the way you and your employees interact with your customers. Since you and your employees have different background and working experiences in [...]
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